Senior Manager - AI-enabled Operations
Core
Lead end-to-end AI-enabled operations programmes, shaping transformation strategies and driving value realization for global clients.
Role type
Senior Manager, AI-enabled Operations
Builds
AI and operational transformation strategies, roadmaps, and client capabilities
Domain
Management Consulting, AI, Operations
Deliverable
production ML models
Required skills
Leading operational excellence/transformations, managing systems integrators and vendors, stakeholder management, business development, team coaching, value realization tracking
Preferred skills
Large-scale technology transformation (ERP/CRM), regulated industry experience, management consultancy background
Technologies
Generative AI, Agentic AI, Automation
Responsibilities
Lead AI-enabled operations programmes from diagnostics to value realization; Shape AI and operational transformation strategies; Oversee systems integrators and delivery teams; Coach and develop team members; Build long-term client relationships and contribute to business development; Help build the Sofia EVC team and offering
