Venue Manager (Freelance)
Core
Solo operator and primary duty manager for a multisensory immersive experience (interactive museum) in Bangkok, managing daily operations, guest hosting, and staff coordination.
Role type
Venue Manager (Freelance/Contractor)
Builds
Immersive entertainment experiences for guests
Domain
Live entertainment / Interactive museums
Required skills
English (fluent), Thai (fluent), event coordination, staff management, customer service, technical troubleshooting, sales outreach, budget management, POS system management, health & safety compliance
Preferred skills
Experience with agency platforms, Excel/Word/Slides proficiency
Technologies
POS systems, ticketing devices, Excel, Word, Slides
Responsibilities
Coordinate and host live, fast-paced event experiences; manage overall organization, planning, and operations of set-up and teardown; schedule and manage all staff through an agency platform; promote and maintain high standards of customer service through direct hosting; resolve customer complaints; oversee stock and cleanliness; assist in leading training sessions; troubleshoot and report technical issues; manage ticketing operations and guest check-in; create an inviting atmosphere; outreach to local groups for sales; maintain on-site equipment and ensure health & safety standards; manage POS systems; communicate with vendors and venue owners; handle guest recovery communications; manage local expenses and site budget; complete daily reports and weekly check-in calls.
Seniority
Individual Contributor, hands-on operator