Technical Delivery Manager
Core
Lead technical direction and architecture quality for a dedicated managed services pod serving enterprise customer infrastructure estates.
Role type
Senior Technical Delivery Manager (Infrastructure)
Builds
Enterprise infrastructure estates (multi-site data center, branch, cloud), refresh programs, and managed services delivery.
Domain
IT Services / Global Systems Integration / Enterprise Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Enterprise infrastructure architecture, Cloud/Network/Compute/ITSM/Endpoint leadership, Change management, Root-cause analysis, Executive communication, Vendor evaluation, Migration planning
Preferred skills
MSP/MSSP/GSI delivery experience, Hyperconverged infrastructure (HCI) lifecycle, VDI operations, ServiceNow administration, Microsoft/VMware architect certifications
Technologies
VMware vSphere, Microsoft Azure, Microsoft 365, Entra ID, ServiceNow
Responsibilities
Direct a dedicated technical pod of Cloud, Network, Compute, ITSM, and Endpoint specialists; Own end-to-end technical accountability for enterprise customer infrastructure; Lead architecture reviews, change advisory boards, and root-cause analysis; Run point on enterprise infrastructure refresh programs; Partner with customer-side program leadership on cadence and scorecards; Serve as senior technical voice in front of customer CIOs; Coach on-site Senior Architects and bench engineers; Produce executive-grade written communication including design documents and roadmap summaries
Seniority
Senior, hands-on IC with leadership scope
