Retail Sales Assistant
Core
Deliver exceptional customer service and support new and expectant parents by providing personalized assistance and product recommendations in a retail nursery environment.
Role type
Retail Sales Assistant
Builds
In-store customer experiences and product sales for baby and nursery essentials
Domain
Retail / Baby & Nursery Products
Deliverable
product features | client delivery
Required skills
Customer service, product demonstration, stock management, conflict resolution, physical stamina (lifting up to 15kg, standing/walking for prolonged periods)
Preferred skills
Prior customer service experience, ability to thrive in fast-paced environments
Responsibilities
Connect with customers to understand their needs, guide customers through product features and benefits, maintain accurate stock levels and store presentation, resolve customer issues with empathy and professionalism
Seniority
Entry-level / Individual Contributor