Clinic Co-ordinator-Ballarat
Core
Oversee daily clinic operations, manage client appointments, and provide basic hearing-device support to improve clients' hearing and quality of life.
Role type
Clinic Co-ordinator (Customer Service Officer)
Builds
Hearing health care outcomes for clients
Domain
Hearing healthcare / Allied health
Deliverable
physical/clinical work
Required skills
Appointment management, inventory control, POS transactions, client eligibility verification, basic device support, front desk operations
Preferred skills
Experience with older demographics, retail or pharmacy background
Responsibilities
Greet clients and maintain a welcoming environment, manage bookings via phone/email/systems, process invoices and verify government/private insurance eligibility, perform basic device maintenance (cleaning, batteries, Bluetooth), support community engagement activities
Seniority
Individual Contributor