Case Manager - Noble Park
Core
Provide holistic, strengths-based case management, information, and referral services to Humanitarian Settlement Program (HSP) clients from culturally and linguistically diverse (CALD) backgrounds to achieve their settlement outcomes.
Role type
Case Manager (Humanitarian Settlement)
Builds
Settlement outcomes for new humanitarian entrants
Domain
Social services / Humanitarian settlement / CALD communities
Deliverable
client delivery
Required skills
Case management, strengths-based model application, cross-cultural communication, client advocacy, policy interpretation (immigration/settlement), report writing, time management, IT proficiency (MS Office)
Preferred skills
Diploma in Community Services (Case Management), 2+ years experience in case management within the human service sector in Australia, experience with CALD clients in settlement or asylum seeker programs
Technologies
MS Word, MS Excel, MS PowerPoint, Internet, email
Responsibilities
Coordinate implementation of case management plans, liaise with contractual partners and settlement service providers, identify wellbeing or safety concerns for clients, advocate for clients with other services or organizations, meet reporting requirements
Seniority
Mid-level, hands-on IC