Social Media Specialist
Core
Lead day-to-day delivery of social media presence, creating compelling content, engaging with communities, and managing online interactions for Mission Australia.
Role type
Social Media Specialist
Builds
Social media channels and online community engagement for a non-profit organization
Domain
Non-profit / Social Services / Digital Communications
Deliverable
product features
Required skills
Social media management, content creation (copy, visuals, basic video), community management, moderation, performance analytics, brand guideline adherence, stakeholder collaboration
Preferred skills
Experience in digital communications, ability to interpret performance data, understanding of governance frameworks
Technologies
Social media platforms, content scheduling tools, analytics tools
Responsibilities
Manage day-to-day social media activity including scheduling and publishing content; maintain and execute social content calendar; create and adapt engaging content tailored to different platforms; monitor and manage social media communities; track audience sentiment and identify emerging issues; monitor and report on social media performance; ensure governance and consistency across channels
Seniority
Mid-level (3–5+ years experience)
