Senior Network Controller
Core
Lead operational management of critical communications services for NSW Emergency Services Organisations (ESOs) and government agencies during emergencies and major events.
Role type
Senior Network Controller (Operations)
Builds
Reliable radio communications for frontline responders
Domain
Public Safety / Emergency Communications / Telecommunications
Required skills
Incident management, Radio network traffic management, Stakeholder engagement, Emergency planning, Operational exercise facilitation, Risk analysis, Decision-making under pressure, Technical aptitude for mission-critical comms (P25)
Preferred skills
AIIMS certification, ITIL certification, Experience in emergency management
Technologies
P25 radio, Managed network partner systems
Responsibilities
Coordinate critical communications during significant incidents and emergencies, Oversee radio network traffic management, Contribute to emergency planning and strategic initiatives, Plan and conduct operational exercises, Act as key interface between NSWTA, ESOs, and service providers, Drive resolution of operational issues, Analyse operational trends and risks
Seniority
Senior, hands-on IC
