Job Coach
Core
Deliver high-quality, tailored case management and support to individuals living with disabilities to help them achieve personal and professional goals.
Role type
Job Coach / Case Manager
Builds
Sustainable employment and support outcomes for participants with disabilities
Domain
Disability support and social services
Deliverable
client delivery
Required skills
Empathetic customer service, case management, mentorship, stakeholder liaison, conflict management, record keeping, community relationship building
Preferred skills
Client advocacy, barrier management, administration
Technologies
None stated
Responsibilities
Manage and mentor a caseload of Participants through tailored plans and goal setting; Build strong relationships with employers and community stakeholders to create placement opportunities; Coordinate activities and referrals aligned with Participants goals; Provide personalised post-placement support to Participants and employers; Maintain accurate records and ensure compliance with guidelines and privacy principles.
Seniority
Individual Contributor