Splunk ITSI Developer
Core
Implementing service monitoring for complex systems using Splunk ITSI to monitor health, performance, and availability of key IT services.
Role type
Splunk ITSI Developer / Administrator
Builds
ITSI service models, KPIs, glass tables, dashboards, alerts, and auto-ticketing integrations
Domain
IT Operations / Observability / Service Management
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Splunk ITSI implementation, Splunk architecture, data ingestion, indexing, service model creation, KPI definition, glass table management, Python scripting, Bash scripting, IT infrastructure knowledge, troubleshooting, system performance monitoring
Preferred skills
Helix ITSM framework familiarity, large enterprise environment experience
Technologies
Splunk ITSI, Python, Bash, Helix
Responsibilities
Administer and maintain Splunk ITSI environment including configuration, tuning, and upgrades; Develop and implement ITSI service models, KPIs, and glass tables; Migrate existing dashboard and alerting capabilities to ITSI; Collaborate on designing dashboards and reports for real-time insights; Enable auto-ticketing into Helix platform; Troubleshoot Splunk ITSI and integration issues; Implement best practices for data ingestion and storage; Monitor system performance, capacity, and security; Provide training and support to end-users; Recommend improvements to the Splunk environment
