Forward Deployed Engineer
Core
Owns the client side of the technology, managing technical due diligence, access rollout, and day-to-day support for institutional AI deployments.
Role type
Senior Forward Deployed Engineer (Technical Account Manager / Solutions Engineer)
Builds
Client access, integrations, and support for shared company memory, workflow mining, and agentic automation.
Domain
B2B SaaS / Enterprise AI / Institutional AI
Deliverable
production ML models
Required skills
OAuth, service accounts, APIs, SSO, Google Workspace admin, Microsoft 365 admin, SQL, data warehouse, Python, TypeScript, LLM tools (Claude, MCP, agents)
Preferred skills
Forward-deployed engineering on B2B SaaS, security questionnaires (SOC 2, ISO 27001, GDPR), company systems (HRIS, ERP, CRM), macOS/Windows desktop support
Technologies
1Password, Google Workspace, Microsoft 365, Slack, Claude, MCP
Responsibilities
Answer technical/security/compliance questions during due diligence; run technical questionnaires and maintain connector tables; execute client access setup and rollout; handle L1/L2 support and bug reporting; report adoption metrics; translate field notes into product roadmap improvements.
Seniority
Senior, hands-on IC
