Care Services Advisor
Core
Provide advice and practical support across workplace injury management, workers' compensation, and work capacity to support employees through their injury management and return-to-work journey.
Role type
Senior IC injury management advisor
Builds
Return-to-work and work capacity plans
Domain
Insurance + Occupational Health
Required skills
injury management expertise, workers' compensation knowledge, allied health understanding, case management, data management and reporting, legislation knowledge
Preferred skills
tertiary qualification in Physiotherapy, Human Movement, Exercise & Health, Sports Science, Allied Health or related discipline
Technologies
case management systems, reporting tools
Responsibilities
Manage workplace injuries and workers' compensation matters from initial injury through to resolution; Assess injuries, medical information, treatment recommendations, prognosis and work capacity; Develop, implement and monitor return-to-work and work capacity plans; Liaise with insurers, workers' compensation authorities and other relevant stakeholders; Support workers' compensation payroll and insurance reconciliation activities; Provide reporting, insights and analysis to support safety, wellbeing and workers' compensation performance
Seniority
Experienced, hands-on IC