Operations Manager - Brisbane
Core
Lead operations across a cluster of depots, ensuring fleet availability, operational efficiency, and customer service excellence for a campervan rental marketplace.
Role type
Operations Manager (multi-depot leadership)
Builds
Campervan rental fleet operations and customer booking experiences
Domain
Travel / Campervan Rental / Logistics
Deliverable
product features
Required skills
Fleet management, team leadership, KPI monitoring, SOP implementation, process improvement, stakeholder collaboration, operational strategy
Preferred skills
Vehicle maintenance knowledge, digital tracking tools, workforce planning, training and development
Technologies
Digital tracking tools
Responsibilities
Oversee a cluster of depots to ensure efficiency and compliance with standards, coach Operations Supervisors to implement SOPs and hit targets, monitor KPIs and implement performance improvement strategies, collaborate with Depot Leaders, Central Ops, Finance, and HR teams
Seniority
Senior, hands-on IC