B2C Solution Architect (Salesforce & Marketing Cloud Engagement/Next)
Core
Design and architect end-to-end B2C enterprise solutions leveraging Salesforce Core Platform, Service Cloud, Data 360, and Marketing Cloud Engagement/Next to drive transformation initiatives.
Role type
Senior B2C Solution Architect (Salesforce)
Builds
Scalable Salesforce solutions for B2C transformation, including Service Cloud, Data 360, and Marketing Cloud integrations.
Domain
Media & Information Services / Salesforce Technology
Required skills
Salesforce Core Platform architecture, Service Cloud (Omnichannel, Voice, Messaging), Data 360, Marketing Cloud Engagement, cross-cloud integration patterns, Apex Enterprise Patterns, system topology design, data modeling, asynchronous processing
Preferred skills
Data 360 certification
Technologies
Salesforce Core, Service Cloud, Data 360, Marketing Cloud Engagement, Marketing Cloud Connect, Vonage, APIs, Event-Driven Architecture
Responsibilities
Design comprehensive B2C enterprise solutions and architecture deliverables (diagrams, data models, process flows); Serve as SME on Salesforce Core, Data 360, Service Cloud, and cross-cloud integrations; Partner with business stakeholders to translate objectives into technical specifications; Present solution designs to Architecture Review Board and mentor developers
Seniority
Senior, hands-on IC
