Senior Engineer I, Field Service (NPI)
Core
Lead first-of-kind semiconductor tool installations, beta evaluations, and New Product Introduction (NPI) deployments at customer sites to transition technologies from development to high-volume manufacturing.
Role type
Senior IC Field Service Engineer (NPI)
Builds
Next-generation semiconductor deposition and processing equipment for high-volume manufacturing
Domain
Semiconductor manufacturing equipment (deposition, plasma, vacuum systems)
Required skills
Semiconductor equipment installation, startup, and qualification; Troubleshooting complex hardware; Vacuum and gas delivery systems; RF power systems; Plasma processes; Automation and robotics; ALD/PEALD/PECVD/Furnace equipment; Field best practices development; Technical training
Preferred skills
NPI and technology development programs; First-of-kind tool deployments; Technical influencing; Presentation skills
Technologies
ALD, PEALD, PECVD, Furnace, Vacuum systems, Gas delivery systems, RF power systems, Plasma processes, Automation, Robotics
Responsibilities
Lead first-of-kind tool installations and beta evaluations; Drive factory readiness reviews and qualification execution; Troubleshoot complex hardware issues during startup and commissioning; Partner with NPI Field Process Engineers to achieve readiness objectives; Collaborate with Product Engineering and R&D to resolve technical challenges; Analyze tool performance data and provide reliability recommendations; Train regional service organizations on new products; Support transition to sustaining support and high-volume manufacturing
Seniority
Senior, hands-on IC