TechOps Engineer
Core
Build automation, internal tools, and AI agents to eliminate operational toil and improve system reliability for a SaaS platform.
Role type
Mid-level TechOps / Production Engineering IC
Builds
Automation scripts, internal tooling, AI-driven operational agents, and optimized incident workflows
Domain
SaaS / Cloud Infrastructure
Deliverable
production ML models
Required skills
Linux, scripting/automation, troubleshooting, observability, incident management, database maintenance
Preferred skills
Kubernetes, GCP, Terraform, Grafana, Datadog, Python, Go
Technologies
GCP, Kubernetes, Terraform, Helm, Grafana, Datadog, Sentry, Incident.io, PostgreSQL, Go, Python, Bash
Responsibilities
Build automation and internal tools to eliminate manual operational friction; Design and integrate AI agents for operational workflows; Optimize Incident.io workflows and post-incident reviews; Maintain monitoring, alerting, and dashboards; Partner with SREs on database maintenance and release workflows.