Unit Coordinator, IMCU, 24 Hours (Days)
Core
Provides clerical, customer relations, and support services to patients, families, and healthcare teams within an Intensive Medical Care Unit (IMCU), ensuring timely information and a clean, safe environment.
Role type
Unit Coordinator (Clerical/Support)
Builds
Patient care support services, unit operations, and administrative workflows for the IMCU.
Domain
Healthcare / Hospital Operations
Deliverable
client delivery
Required skills
Patient intake and discharge coordination, medical record management, appointment scheduling, inventory and supply ordering, front desk operations, data entry, equipment troubleshooting, billing code verification, emergency response coordination.
Preferred skills
Experience with hospital information systems (SCM, SDK, GE), knowledge of infection control protocols, ability to coordinate inter-departmental communications.
Technologies
SCM, SDK, GE, Lawson, RSS, Staples, RR Donnelly, point-of-service monitors, fax machines, addressograph.
Responsibilities
Greet and direct patients, families, and visitors; coordinate patient admissions, discharges, and transfers; maintain accurate medical records and charge sheets; manage unit inventory and order supplies; troubleshoot basic office equipment; facilitate patient access to hospital services; respond to patient call lights and coordinate with clinical staff.
Seniority
Individual Contributor, operational support level