Kaluza Product Specialist
Core
Retail-energy expert who builds automated processes to remediate complex customer journey breaks across billing, contracts, and metering that core platform automation misses.
Role type
Senior IC Product Specialist (Energy Intelligence Platform)
Builds
Automated remediation processes, SQL detection models, and API-driven workflows for energy clients
Domain
Energy retail, billing, metering, and regulatory compliance
Deliverable
production ML models | product features | infrastructure
Required skills
Deep retail-energy domain knowledge (billing, contracts, metering), SQL (dbt, Dataform), Python (API integration), forensic data analysis, regulatory compliance understanding, infrastructure-as-code (Terraform), cloud infrastructure (AWS, Kubernetes)
Preferred skills
Experience with observability tooling (Datadog, CloudWatch), Databricks or BigQuery at scale, platform migration experience
Technologies
dbt, Dataform, Python, Terraform, AWS (Lambda, Step Functions, EventBridge, SQS), Kubernetes, Datadog, Databricks, BigQuery
Responsibilities
Analyze escalated incidents to identify affected customer cohorts across multiple platform domains; Build and maintain scheduled SQL models to detect broken customer journeys; Write Python processes to execute compliant remediation via internal APIs; Deploy and monitor infrastructure processes using Terraform and AWS; Push recurring manual interventions back to product teams as signals for systemic fixes
Seniority
Senior, hands-on IC
