Psychologist
Core
Provide high-quality professional counselling and information support services to employees of client companies via telephone, live chat, and structured sessions.
Role type
Clinical Psychologist (EAP)
Builds
Mental health care access and outcomes for corporate clients
Domain
Mental health / Employee Assistance Programs (EAP)
Deliverable
client delivery
Required skills
Solution Focused Therapy, clinical case management, initial assessment, data capture, adherence to clinical protocols, telephonic counselling, live chat support
Preferred skills
Postgraduate training for Expert Psychologists in Counselling, EAP environment experience
Technologies
Lyra Empower platform
Responsibilities
Provide first point of contact for employees accessing services, deliver entitled services professionally, capture clinical management data, adhere to clinical protocols, attend training and supervision, carry out duties assigned by Clinical Lead
Seniority
Mid-level, hands-on IC