Senior Engineer, Software Support
Core
Investigate, reproduce, and troubleshoot software issues in semiconductor processing equipment to resolution for customers.
Role type
Senior Software Support Engineer (Embedded Systems)
Builds
Semiconductor processing equipment control systems
Domain
Semiconductor manufacturing / Industrial automation
Deliverable
client delivery
Required skills
C/C++, C#, Python, Gitlab/Github, embedded software debugging, root cause analysis, bug report creation, regression testing, log analysis, performance profiling
Preferred skills
Semiconductor equipment experience, machine control software, real-time software, device drivers, interrupt-driven software, AI-assisted development tools
Technologies
C/C++, C#, Python, Gitlab, Github
Responsibilities
Gather information to investigate and reproduce software issues; Troubleshoot and resolve embedded software issues; Manage escalation calls with field support engineers; Create bug reports for developers; Work with QA to add replicated bugs to regression; Travel to customer sites for installation and troubleshooting support
Seniority
Senior, hands-on IC
