Hazardous Materials Call Center Support Specialist
Core
Frontline support specialist handling high-stakes inquiries regarding hazardous waste disposal, chemical spills, and emergency response coordination for organizations.
Role type
Hazardous Materials Call Center Support Specialist
Builds
Emergency response coordination and safety compliance support for enterprise customers
Domain
Environmental safety and hazardous materials management
Deliverable
client delivery
Required skills
Hazardous waste knowledge, SDS interpretation, emergency response coordination, transportation logistics, high-volume call handling, Microsoft Office proficiency
Preferred skills
HazMat certification, field spill response experience, environmental safety coursework, industrial safety background
Responsibilities
Respond to customer inquiries about hazardous waste disposal and spill response, Interpret Safety Data Sheets (SDS), Assist with transportation logistics and global incident response, Navigate multiple call types in a fast-paced environment, Collaborate with cross-functional teams to drive resolutions, Follow established protocols while maintaining accuracy and compliance
