Floor Lead - Amsterdam, Kalverstraat
Core
Lead store operations and deliver exceptional customer experiences in a fitness apparel retail environment.
Role type
Senior retail floor lead / shift manager
Builds
Gymshark fitness apparel products
Domain
Retail / Fitness apparel
Deliverable
product features
Required skills
Leadership and coaching, retail operations management, customer service excellence, stock replenishment, keyholder duties, problem-solving, commercial awareness, team motivation, adaptability
Preferred skills
Passion for fitness and wellness, continuous improvement mindset, genuine interest in community
Technologies
None
Responsibilities
Lead morning huddles and set daily priorities, provide real-time coaching and feedback to teammates, support stock flow and back-of-house operations, manage customer queries and escalations, act as manager on duty when required, maintain shop floor standards and store presentation
Seniority
Senior, hands-on IC