Senior UX Writer
Core
Shape clear, empathetic, and effective in-app copy for a leading mobile banking app to improve customer experience and support business goals.
Role type
Senior UX Writer (Bilingual)
Builds
In-app copy for new features and user onboarding
Domain
Fintech / Mobile Banking
Deliverable
product features
Required skills
UX copywriting, microcopy optimization, tone of voice definition, copy requirements gathering, analytics tool usage, UX research, Agile methodologies, cross-functional collaboration
Preferred skills
Banking/fintech experience, API/integration understanding, new product launch experience, Figma skills
Technologies
Analytics tools, Figma
Responsibilities
Develop and implement UX copy for new features and user onboarding in Ukrainian and English; Analyze existing functionality and propose improvements through microcopy optimization; Gather, analyze, and systematize copy requirements from stakeholders; Build and maintain a unified Tone of Voice and glossary/guidelines; Prepare copy specifications for the development team; Monitor the market and track global UX writing best practices; Use analytics tools and conduct research to evaluate copy effectiveness; Collaborate cross-functionally with design, engineering, legal, and marketing teams
Seniority
Senior, hands-on IC