Warehouse Coordinator (VAS) - Google Fulfilment Account
Core
Manage end-to-end Value Added Services (VAS) for the Google fulfillment account, including kitting, packing, quarantine handling, and returns processes.
Role type
Senior IC warehouse operations manager (VAS)
Builds
VAS processes and operations for Google's fulfillment account
Domain
Logistics / Fulfillment / Tech distribution
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Value Added Services (VAS) management, kitting operations, SOP interpretation, operational training delivery, quality assurance (QA), resource planning, headcount forecasting, export documentation, Incoterms compliance, cross-border shipment coordination
Preferred skills
Experience in 3PL, FMCG, or tech distribution environments
Technologies
None stated
Responsibilities
Own end-to-end delivery of VAS including kitting, packing, quarantine handling, and returns/shipback processes; Interpret Google's SOPs and translate them into workable warehouse processes; Trial and test new or amended VAS processes; Design and deliver training for warehouse teams; Plan and manage resourcing and forecast headcount needs; Own quality assurance for VAS activity including disposition and shipback of quarantined stock; Coordinate cross-border shipback and return-to-vendor shipments; Act as operational point of contact for Google's EMEA Fulfillment and Global Ops Sustaining teams; Maintain accurate documentation and reporting for billing and commercial reconciliation; Flag operational risks and SOP gaps proactively
Seniority
Senior, hands-on IC