ZFA / ZMV für die Rezeption (m/ w/ d)
Core
Receptionist and telephone service specialist who greets patients, manages appointments, and ensures a positive first impression at a dental practice.
Role type
Receptionist / Front Desk Coordinator
Builds
Patient reception experience and appointment scheduling
Domain
Healthcare / Dentistry
Deliverable
product features
Required skills
Customer service, telephone communication, appointment management, data entry, PC proficiency, shift work flexibility
Preferred skills
ZFA training, knowledge of Z1 and Doctolib
Responsibilities
Greeting and welcoming patients, providing telephone consultation on appointments and treatments, coordinating schedules and waiting lists, maintaining patient records in the system, collaborating with doctors and the team, participating in team meetings to improve service standards