Kathmandu Full Time Assistant Store Manager: Chatswood
Core
Lead and develop a retail team to deliver exceptional customer service and drive operational excellence in an outdoor adventure store.
Role type
Assistant Store Manager
Builds
Retail store operations and customer experience
Domain
Retail / Outdoor Adventure
Deliverable
product features
Required skills
Team leadership and coaching, Commercial awareness and KPI management, Operational management (stock, visual merchandising, rostering), Customer service excellence, Conflict resolution and prioritization
Responsibilities
Coach and mentor team members to build capability, Manage store stock and visual merchandising standards, Drive sales performance and interpret KPIs, Deliver exceptional customer service to build brand loyalty, Maintain store compliance and daily processes, Resolve operational issues under pressure