Associate Data Engineer
Core
Associate Data Engineer at NICE CXone sits between data product teams and infrastructure, ensuring Snowflake environments are healthy, pipelines are deployed safely, and systems remain observable and reliable.
Role type
Associate Data Engineer (DataOps/Platform Operations)
Builds
Data infrastructure, release pipelines, and operational tooling for the CXone platform
Domain
Cloud Data Engineering / SaaS
Deliverable
infrastructure
Required skills
Snowflake administration (RBAC, warehouses, SQL), AWS (S3, IAM, CloudWatch, Lambda), CI/CD pipeline management (Jenkins, GitHub Actions), Python scripting, formal change management processes, incident response and monitoring
Preferred skills
Apache Airflow operational support, MSK/Kafka operational experience, Infrastructure as Code (Terraform), Prometheus and Grafana
Technologies
Snowflake, AWS, Jenkins, GitHub Actions, MSK, Kafka, Apache Airflow, Python, ServiceNow, Jira, Terraform, Prometheus, Grafana
Responsibilities
Coordinate and execute build and release activities across production regions within maintenance windows; manage day-to-day operations of release pipelines; author and manage Change Requests in ServiceNow; respond to platform alerts and investigate issues; perform ongoing monitoring and maintenance of Snowflake environments; monitor MSK consumers and producers; identify and prototype improvements to DataOps processes through scripting and automation
Seniority
Associate (2+ years experience)
