Team Lead - BSS Business Analysts
Core
Lead a team of Business Analysts to define, document, and analyze business requirements for large/complex Telecommunication projects, acting as the company's representative for enterprise clients.
Role type
Senior IC Lead BSS Business Analyst
Builds
Cost-effective solutions for B2B telecom products and network technologies
Domain
Telecommunications / BSS / OSS / CRM
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
BSS domain expertise (CRM, Quotation, Catalog), OSS knowledge (Provisioning, Activation, Inventory), Business Analysis principles, Stakeholder management, Requirements gathering, Solution design, Team leadership, Waterfall & Agile methodologies
Preferred skills
Experience in business/IT transformation projects, B2B product experience
Technologies
BSS/OSS/CRM solutions
Responsibilities
Guide leadership service providers to articulate challenges; Define and document measurable criteria for solution assessment; Ensure quality of business requirements for enterprise clients; Collect and collate business requirements for B2B telecom products; Guide and coach business stakeholders through requirements gathering; Lead a team of Junior BAs; Provide clarification and act as a point of reference for business requirement inquiries; Work with project teams to agree on approach and keep them informed of progress; Facilitate workshops to understand detailed requirements and solution behavior; Work closely with delivery teams to ensure functional and non-functional completeness; Create comprehensive and unambiguous documentation for stakeholders, testing, and development teams.
Seniority
Senior, hands-on IC with team leadership
