manager, supplier relationships
Core
Manage supplier sourcing and relationship practices to reduce costs and improve service and quality for Starbucks coffeehouses.
Role type
Manager, supplier relationships (Facilities)
Builds
Reliable, high-performing supplier relationships for soft services, hard services, and equipment
Domain
Retail / Facilities Management / Procurement
Required skills
Contract management, Financial analysis and modeling, Operations and procurement, Service Level Agreement (SLA) management, Key Performance Indicator (KPI) monitoring, Supplier performance program execution, Cross-functional collaboration, Strategic supplier reviews
Preferred skills
None stated
Technologies
None stated
Responsibilities
Coach and develop team members on supplier management roles and processes. Manage new and ongoing key supplier relationships within assigned categories. Execute the supplier performance program using standardized scorecards and corrective action routines. Monitor supplier performance against KPIs and contract requirements. Develop and maintain Service Level Agreements and performance monitoring processes. Initiate and lead formal business and performance reviews with suppliers. Support compliance to preferred and approved suppliers. Identify synergies across existing supplier services and research new sources of supply. Serve as the point person between internal business owners and suppliers. Lead or participate in cross-facility RFPs and supplier contract negotiations. Apply contract administration capabilities to support financial and contract governance.
Seniority
Manager, team leadership