sr. technical product manager
Core
Shape and deliver technology supporting coffeehouse operations, simplifying complex workflows and creating intuitive experiences for partners and store teams.
Role type
Senior Technical Product Manager (Platform & Integration)
Builds
Custom enterprise applications, modernized platforms, and operational technology solutions for coffeehouse operations.
Domain
Retail / Hospitality / Operational Technology
Deliverable
product features
Required skills
Product strategy & roadmap ownership, Cross-functional leadership, Technical acumen (APIs, integrations, cloud), AI-assisted development, Specification-driven development, Agile product delivery, Stakeholder management, Data analytics for prioritization
Preferred skills
Coffeehouse/retail operational experience, Facilities/field service workflows, Microsoft Azure, Modernization & migration, AI-enabled product capabilities, Code reading ability
Technologies
Cloud platforms, APIs, Microsoft Azure, AI tools
Responsibilities
Own product strategy and roadmap for operational technology portfolio, Lead product planning with business and tech stakeholders, Translate operational workflows into technical requirements, Drive delivery of custom enterprise applications, Identify AI/automation opportunities, Create product specifications and acceptance criteria, Partner on system design and integrations, Prioritize backlog based on value and risk, Mentor team members on product practices
Seniority
Senior, hands-on IC with mentorship responsibilities
