shift supervisor - Store# 29443, 11108 YONGE STREET, RICHMOND HILL
Core
Lead a shift team to deliver legendary customer service, manage store operations, and maintain a clean environment during scheduled shifts.
Role type
Shift Supervisor
Builds
Customer experiences and operational efficiency in a retail coffee shop
Domain
Retail / Food & Beverage
Deliverable
product features
Required skills
Team leadership, Customer service, Cash handling, Operational execution, Coaching, Safety compliance
Responsibilities
Deploy partners and delegate tasks, Maintain calm during high volume, Anticipate customer and store needs, Provide coaching and feedback to team members, Execute opening and closing duties, Follow health, safety, and sanitation guidelines