shift supervisor - Store# 84650, CENTRE EATON MONTREAL
Core
Lead store operations and team deployment to deliver legendary customer service and maintain store standards during scheduled shifts.
Role type
Shift Supervisor (Retail/QSR)
Builds
Coffee beverages, food products, and the 'Third Place' customer experience
Domain
Retail / QSR (Quick Service Restaurant)
Deliverable
product features
Required skills
Team leadership, customer service, cash handling, operational policy execution, coaching, safety compliance, French fluency
Preferred skills
None stated
Technologies
None stated
Responsibilities
Deploy partners and delegate tasks, maintain calm during high volume, anticipate customer needs, coach new partners, provide feedback on performance, organize opening/closing duties, follow cash and safety policies, ensure quality beverage and food delivery, maintain attendance and punctuality
Seniority
Entry-level / Individual Contributor