Community Operations Specialist
Core
Manage the lifecycle, engagement, and productivity of a global network of 'taskers' supporting AI operations and data projects.
Role type
Community Operations Specialist (Gig Economy/AI Operations)
Builds
AI data labeling and processing workflows for tech clients
Domain
AI Operations / Gig Economy / Data Services
Deliverable
production ML models
Required skills
Community management, workflow management, SOP creation, data analysis, dashboarding, cross-functional collaboration, technical writing, project coordination, stakeholder management, problem-solving
Preferred skills
AI/data labeling experience, multilingual communication, data visualization
Technologies
Google Workspace (Sheets/Excel), Slack, Discord, internal CRM tools
Responsibilities
Own onboarding, activation, and retention programs for the tasker community; Monitor project queues to identify tasker fatigue or confusion; Draft clear communications translating technical AI guidelines; Maintain dashboards for community health metrics (active rates, sentiment, SLA); Synthesize community feedback into actionable reports.
Seniority
Mid-level, hands-on IC
