Superviseur Livraison
Core
Manage a team of 20-30 drivers to ensure efficient delivery operations and meet client expectations for PepsiCo Canada.
Role type
Senior IC delivery operations supervisor
Builds
Daily delivery schedules and logistics for food and beverage products
Domain
Consumer packaged goods (CPG) / Food & Beverage
Deliverable
product features
Required skills
Team leadership, operational planning, client service, safety compliance, process improvement, data analysis, scheduling, conflict resolution
Preferred skills
College diploma, Bachelor's degree, Class 1 driver's license
Technologies
Microsoft Office Suite
Responsibilities
Manage a group of 20 to 30 drivers; Ensure delivery schedules are met daily; Provide support to drivers to ensure product delivery efficiency; Respond to delivery-related calls and ensure impeccable customer service; Conduct observations and provide feedback on employee tasks; Maintain daily communication with the distribution service; Work proactively with sales representatives and warehouse operations to understand client and sales team needs; Pursue process improvements to increase delivery productivity; Ensure compliance with Ministry of Transport and PBC safety standards; Organize team meetings and safety training sessions.