SodaStream: Global L2 Reliability & Technical Support Engineer
Core
Safeguards reliable operation of filling-line equipment across eight global manufacturing sites by providing advanced technical escalation support and eliminating recurring failures.
Role type
Senior IC Reliability & Technical Support Engineer (Industrial Automation)
Builds
Reliable automated manufacturing lines for beverage and food production
Domain
Industrial Automation / Food & Beverage Manufacturing
Required skills
mechanical troubleshooting, electrical troubleshooting, root cause analysis, technical coaching, structured problem solving, PLC/HMI diagnostics, industrial network knowledge, CMMS management, spare-parts management
Preferred skills
filling line experience, beverage/food industry background, multi-site remote support, OEM coordination, Ladder Logic, Siemens/Allen-Bradley/SCADA platforms
Technologies
PLC/HMI, SCADA, Siemens, Allen-Bradley, Unitronics VisiLogic, CMMS
Responsibilities
Provide advanced troubleshooting for mechanical, pneumatic, and electrical systems; lead structured root cause investigations; coach and train local L1 engineers; define and improve escalation processes; develop and maintain troubleshooting guides and documentation; coordinate with OEMs and external specialists; monitor reliability KPIs.
Seniority
Senior, hands-on IC