CareerPlan

HR Operations Analyst - Continuous Improvement Lead

SAN NICOLAS DE LOS GARZA, MexicoFull-time2026-10-22 → 2026-11-10

Core

Lead quality assurance and continuous improvement initiatives to enhance operational consistency, efficiency, and stakeholder experience using data and structured problem-solving.

Role type

Senior IC HR Operations Analyst (Continuous Improvement)

Builds

Operational consistency, efficiency, and stakeholder experience across processes and teams

Domain

HR Operations / Quality Management / Process Improvement

Deliverable

dashboards & analysis

Required skills

Data analysis, Root cause analysis, Process improvement, Project management, Stakeholder influence, Performance metrics management

Preferred skills

Service Delivery experience, Lean, Six Sigma, Kaizen, DMAIC methodologies

Technologies

Internal digital platforms

Responsibilities

Develop and maintain quality standards, controls, and performance metrics; Monitor results and identify trends; Lead process improvement initiatives from assessment through implementation; Co-create dashboards and translate data into actionable recommendations; Partner with cross-functional teams to improve efficiency and service quality.

Seniority

Mid-Senior, hands-on IC