Manager, Customer Analytics and Decision Science
Core
Lead workstreams to develop scalable shopper and commercial analytics that identify growth opportunities, improve retail execution, and turn complex data into actionable recommendations for assortment, space planning, segmentation, and commercial planning.
Role type
Manager, Customer Analytics and Decision Science
Builds
Scalable shopper and commercial analytics solutions, dashboards, and decision-support tools
Domain
Consumer Packaged Goods (CPG), Retail, Commercial Analytics
Deliverable
production ML models | dashboards & analysis
Required skills
Commercial strategy, Advanced analytics, Decision science, SQL (expert), Python (pandas), Data product delivery, AI/ML application, Data validation, Stakeholder influence, Technical documentation
Preferred skills
CPG/Retail industry experience, Customer/store/POS data expertise, Forecasting/segmentation/optimization, Agile methodologies, Mentoring analysts
Technologies
SQL, Python, pandas, Jira, GitHub, Store DNA (sDNA)
Responsibilities
Develop scalable analytics to identify growth opportunities and improve retail execution; Shape the roadmap and continuous improvement of Store DNA (sDNA) and related tools; Partner with cross-functional teams to define analytical solutions and delivery plans; Ensure analytical quality through data validation and business rules; Develop results presentations, training, and enablement materials; Track and improve business value through adoption and data quality metrics
Seniority
Manager, hands-on IC with leadership responsibilities
