Senior Engineer II, Field Service
Core
Technical authority for complex semiconductor capital equipment at customer sites, leading diagnosis, resolution, and root-cause analysis of hardware, software, and integration failures.
Role type
Senior individual contributor field service engineer (semiconductor manufacturing)
Builds
Operational continuity and reliability of high-volume semiconductor fabrication equipment
Domain
Semiconductor manufacturing / Capital equipment maintenance
Deliverable
Physical/clinical work
Required skills
Deep troubleshooting of microprocessor-controlled electro-mechanical systems, structured root-cause analysis, technical training development, escalation ownership, schematic interpretation (electrical/electronic/electro-mechanical), coaching and mentoring
Preferred skills
Deposition process experience (ALD, epitaxy, PECVD, PEALD, vertical furnace), vacuum system knowledge, closed-loop gas control, electro-pneumatic systems, experience with toxic/flammable gases in fab environments
Technologies
ALD, epitaxy, PECVD, PEALD, vertical furnace, vacuum systems, gas control systems, electro-pneumatic systems
Responsibilities
Lead diagnosis and resolution of complex hardware, software, and integration failures; own tool-down escalations end-to-end; drive root-cause investigations on quality and repeat events; identify failure trends across the fab; create technical training material and mentor FSEs; drive improvements to ASM procedures and customer specs; partner with spares and customers to convert reactive work into proactive maintenance
Seniority
Senior, hands-on IC