CareerPlan

Strategy and Business Improvement Officer

Melbourne, VictoriaFull-time2026-10-27 → 2026-11-11

Core

Develop and maintain management systems, lead strategic partnering, and drive business improvement and continuous improvement for the Victorian Ombudsman.

Role type

Senior strategy and business improvement officer

Builds

Strategic plans, operational plans, and sustainable business improvement solutions

Domain

Public sector administration and governance

Deliverable

dashboards & analysis

Required skills

Strategic planning, project management, strategic partnering, change management, problem-solving, reporting, stakeholder engagement

Responsibilities

Maintaining planning and project management frameworks, monitoring internal and external operating environments, translating strategy into operational plans, tracking and reporting on strategy execution, facilitating identification of business improvement opportunities, providing strategic insights to leaders, leading strategic initiatives, driving organisational change