Customer Journey Analytics Consultant (Adobe AEP & CJA)
Core
Design and deliver scalable customer journey analytics solutions for enterprise clients using Adobe Experience Platform (AEP) and Adobe Customer Journey Analytics (CJA).
Role type
Senior IC Customer Journey Analytics Consultant
Builds
Customer data and analytics initiatives, technical solution designs, data flows, and architecture documentation
Domain
Digital marketing, customer data platforms, enterprise analytics
Required skills
Adobe Experience Platform (AEP), Adobe Customer Journey Analytics (CJA), data modeling, integration patterns, technical documentation, SQL, enterprise data platforms, event tracking, consent management, privacy and data governance
Preferred skills
Adobe Real-Time Customer Data Platform (RT-CDP), XDM, identity resolution, profile unification, Adobe Analytics, Adobe Experience Cloud products, large-scale data transformation programs
Technologies
Adobe Experience Platform, Adobe Customer Journey Analytics, Adobe Real-Time Customer Data Platform, SQL, Adobe Analytics, Adobe Experience Cloud
Responsibilities
Partner with client stakeholders to understand analytics objectives and technical requirements; lead technical discovery sessions to assess data sources and integration needs; design customer analytics solutions and define data ingestion/transformation requirements; develop technical solution designs and architecture documentation; translate business requirements into functional and technical specifications; support data validation, troubleshooting, and implementation planning; provide technical guidance to stakeholders throughout the engagement.
Seniority
Senior, hands-on IC