Data Center IT Manager
Core
Managing and maintaining IT infrastructure for a global AI cloud platform's data center operations, focusing on hardware troubleshooting, team leadership, and project execution.
Role type
Senior IT Manager (Data Center Operations)
Builds
AI cloud platform infrastructure (GPU clusters, storage, networking)
Domain
Cloud Infrastructure / Data Center Operations
Deliverable
infrastructure
Required skills
Team management, server hardware troubleshooting, project planning, ITIL/ITSM methodology, Linux command-line, enterprise network hardware, asset management
Preferred skills
Advanced Excel, colocation facility operations
Technologies
Linux, enterprise network switches, fiber optic cables
Responsibilities
Manage IT support team to achieve KPIs in infrastructure support and project planning; Collaborate with internal teams and external contractors to address technical challenges; Develop documentation for hardware configuration and maintenance; Plan and monitor regular IT tasks to maintain infrastructure; Diagnose and resolve IT hardware issues; Manage hardware installation, upgrading, and dismantling; Oversee asset management and RMAs.
Seniority
Senior, hands-on IC with team management