Staff Product Operations Manager
Core
Design and own the operating model for Tailscale's Product organization, including roadmap health, launch frameworks, customer insight systems, and data strategy.
Role type
Staff Product Operations Manager
Builds
Product org operating model, roadmap health systems, launch readiness frameworks, customer insight pipelines, and data dashboards
Domain
SaaS / Network Security / Product Operations
Required skills
Systems thinking, Strategic planning, Cross-functional leadership, Data strategy, Launch management, Customer insight synthesis, Process design, Stakeholder influence, Asynchronous communication, Mentoring
Preferred skills
Experience in early-stage companies, Experience with distributed teams
Technologies
Jira, Discord, Reddit, GitHub
Responsibilities
Define and evolve the Product org's continuous planning cadence and roadmap health standards; Design end-to-end feature request systems and launch readiness frameworks; Synthesize customer insights from multiple channels to inform prioritization; Define product metrics and data strategy with data teams; Build and scale the Product team's onboarding program.
Seniority
Staff, strategic partner & hands-on builder
