Engineer, Total Product Support
Core
System-level expert bridging engineering design, manufacturing readiness, and customer success for ALD equipment in semiconductor manufacturing.
Role type
Senior IC Total Product Support Engineer (ALD)
Builds
ALD equipment for semiconductor fabs
Domain
Semiconductor manufacturing / Chemical Vapor Deposition
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ALD equipment experience, system-level troubleshooting, cross-functional collaboration, preventive maintenance planning, First-in-Fab deployment leadership, spare parts strategy definition
Preferred skills
None stated
Technologies
ALD equipment
Responsibilities
Own first build and test of new products in development lab, lead First-in-Fab (Alpha and Beta) deployments, act as primary owner for customer issues during Alpha and Beta phases, develop and document best-known methods for service and maintenance, define critical spare parts strategies, provide detailed reporting and feedback on field issues
Seniority
Senior, hands-on IC