Product Manager, Client Services
Core
Own the product roadmap and client relationship for a major health system partner, ensuring accurate healthcare professional data and improving user experience for 40M+ monthly users.
Role type
Senior Product Manager (Client Services)
Builds
Healthcare professional research platform features and data accuracy
Domain
Healthcare technology / Health information
Deliverable
product features
Required skills
Product strategy, Agile management, Data analysis, User research, Stakeholder management, Healthcare domain knowledge, Roadmap planning, Sprint planning
Preferred skills
Bachelor's degree in Business or CS, Experience with AI tools
Technologies
AI tools, Agile frameworks
Responsibilities
Own client roadmap and sprint planning, Present product updates to client stakeholders, Conduct market research on user needs, Monitor call-center and digital funnel performance, Collaborate with engineering and data teams on feature delivery, Iterate features based on user testing feedback
