Senior QA Automation Engineer
Core
Develops tests and maintains the NiCE CXone software platform, focusing on test design, strategy, and automation across all technology tiers.
Role type
Senior QA Automation Engineer
Builds
NiCE CXone customer experience platform
Domain
Customer Experience (CX) / Contact Center Software
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Test design and strategy, E2E automated testing, UI and API testing, SQL queries, Playwright, Java/JS or other OO language, AWS, Agile development processes, SaaS SDLC
Preferred skills
Complex product solution perspective, process inspection and improvement, defect resolution
Technologies
Playwright, Java, JavaScript, SQL, AWS
Responsibilities
Design and execute tests as part of team QA activities, write and maintain E2E automated tests, review new designs to detect quality concerns, monitor test and production environments, analyze and challenge existing testing coverage, support the production environment
Seniority
Senior, hands-on IC
