Technician - Field Service
Core
Diagnoses and completes less complex repairs to engines at the customer's site, including preventative maintenance and troubleshooting.
Role type
Field Service Technician (Engine Systems)
Builds
Engine repairs and preventative maintenance services for customers
Domain
Industrial machinery / Engine systems
Deliverable
physical/clinical work
Required skills
Engine diagnostics, mechanical/electrical system repair, preventative maintenance, troubleshooting, service documentation, tool usage, customer interaction
Preferred skills
Apprentice Trained Engine Technician certification, Vocational diploma, Insite and QSOL software experience
Technologies
Insite, QSOL, Cummins service publications, mechanical and electronic service tools
Responsibilities
Diagnose and repair less complex engine issues at customer sites; perform preventative maintenance per documented schedules; maintain service vehicle and tools; complete service documentation and warranty claims; escalate unresolved issues to supervisors; identify additional service opportunities with customers.
Seniority
Entry-level to Intermediate, hands-on IC