Warehouse Support Specialist
Core
Monitor inbound/receiving activities, resolve merchant-facing logistics issues, and manage truck/container loading and offloading operations at a fulfillment hub.
Role type
Warehouse Support Specialist (Logistics Operations)
Builds
Fulfillment center inbound/outbound logistics and inventory handling
Domain
E-commerce fulfillment and supply chain operations
Required skills
Warehouse operations, truck loading/unloading, logistics coordination, data logging, stakeholder communication, Microsoft Excel, physical lifting (50 lbs), standing/walking endurance
Preferred skills
Fast-paced environment adaptation, independent work, problem-solving, attention to detail
Technologies
NOVA (appointment scheduling), Jira, BOL systems
Responsibilities
Resolve merchant-facing requests regarding WRO and URO issues; investigate discrepancies reported by partners and front-line teams; schedule daily loads through set carriers; update and manage Bill of Lading (BOL) requirements; generate and log IPP shipments; check in/out drivers for inbound and outbound activity; log missed and confirmed appointments; support resolution of Jira tickets and merchant escalations; ensure product safety, quality, and legality during handling and storage.