Decision Center Associate
Core
Authenticating sneakers, fulfilling orders, and managing returns within a global distribution network for a sneaker marketplace.
Role type
Operations Associate (Fulfillment & Authentication)
Builds
Authentic sneakers and apparel for global buyers and sellers
Domain
E-commerce / Sneaker Resale
Deliverable
physical/clinical work
Required skills
Attention to detail, customer service, inventory management, physical stamina, equipment operation
Preferred skills
Quick learner, self-starter, ability to work in fast-paced environment
Technologies
Carts, dollies, moving equipment
Responsibilities
Document issues and communicate with sellers/buyers to resolve disputes, ensure orders are solved for same-day shipment, pick shoes from inventory, process returns and orders, take photos of sneakers, triage escalated orders
Seniority
Entry-level, hands-on IC