GNOC Engineer
Core
Monitor, troubleshoot, and maintain a geographically distributed satellite and wireless communications network infrastructure to ensure high availability and service reliability.
Role type
Senior Network Operations Engineer (Satellite/Wireless)
Builds
Global cellular broadband network infrastructure for commercial and government applications
Domain
Satellite communications, wireless telecommunications, network operations
Required skills
Network monitoring, RF troubleshooting, root cause analysis, incident management, preventive maintenance, inventory management, logistics coordination, field maintenance, shift work management
Preferred skills
GNOC experience, satellite communications knowledge, warehouse operations, fiber optic infrastructure, remote site support, preventative maintenance programs
Technologies
Network monitoring platforms, ticketing systems, remote access tools, IP networking (TCP/IP, routing, switching), fiber optic systems, RF systems, modems, multiplexers, broadband equipment, inventory management systems
Responsibilities
Monitor connectivity and performance of distributed network infrastructure; Investigate network and system anomalies; Perform preventive and corrective maintenance on communications systems; Manage spare parts inventory and coordinate equipment logistics; Travel to remote sites for equipment replacement and troubleshooting; Provide first-line technical support to customers and stakeholders; Maintain incident records and operational reports; Collaborate with engineering and operations teams on escalations.
