Senior Product Manager, Patient Experience
Core
Own the digital patient experience roadmap to build long-term engagement and retention for women using Midi's telehealth platform.
Role type
Senior Product Manager (Consumer Health)
Builds
Web experiences for patient onboarding, visit preparation, follow-up care, and long-term support
Domain
Digital Health / Telehealth
Deliverable
product features
Required skills
Consumer product management, engagement/retention strategy, hypothesis-driven development, A/B testing, funnel and cohort analysis, UX best practices, cross-functional leadership
Preferred skills
Healthcare or healthtech experience, HIPAA and clinical compliance knowledge
Technologies
None explicitly stated
Responsibilities
Define vision and roadmap for patient web experience; Identify touchpoints to extend care beyond telehealth visits; Analyze patient data to find friction points and ship improvements; Lead cross-functional teams including Clinical Operations, Marketing, Data, Engineering, and Design
Seniority
Senior, hands-on IC
